Terms of Sale & Image License - Mauro Cantamessi Photography

Terms of Sale

This Terms of Sale explains how Mauro Cantamessi Studio (“Studio”) sells images, prints, canvases, digital files, merchandise, and other products or services through its online store. These terms comply with Swiss and EU regulations and apply to all purchases unless otherwise agreed in a separate written agreement.

1. SALES & THIRD-PARTY PARTNERS

The Studio facilitates the sale of products manufactured and shipped by trusted third-party vendors. By placing an order, you acknowledge that production and fulfillment are carried out by such vendors, while the Studio acts as a facilitator of the order process.

2. PRICING & PAYMENT

All purchases require valid payment information at checkout. If payment fails, the order will be cancelled unless an alternative method is provided.

The customer is responsible for all taxes applicable to the purchase. In jurisdictions where required, sales tax will be collected and added to the final invoice.

Failure to pay any owed amount may result in legal or collection actions, with the customer covering all related costs (including legal fees).

3. DIGITAL DOWNLOADS & SHIPPING TERMS

Digital products will be delivered via download link once payment is confirmed. It is the customer’s responsibility to save the file promptly; expired links must be requested again in writing.

For physical products, the Studio and its vendors aim to ship within the estimated timeframe shown at checkout. Delays may occur, and alternative carriers of equal/lower cost may be used. The customer is responsible for shipping charges.

4. RETURNS & EXCHANGES

All prints and frames are made to order. Returns are accepted only within 15 days for defective items. Color variation or material preferences are not valid return reasons. Customers bear the return shipping costs.

Digital products may be refunded within 15 days at the Studio’s discretion. Contact info@maurocantamessi.ch for support.

Exchanges are not accepted unless an error occurred before order fulfillment. Incorrect orders placed by the customer are non-refundable.

5. PRODUCT AVAILABILITY & PRICING ERRORS

Products and pricing are subject to change without notice. If an item becomes unavailable after purchase, a full refund or replacement will be issued.

Despite efforts to maintain accurate listings, errors may occur. In such cases, the Studio reserves the right to correct prices or cancel orders. Color and brightness may vary depending on device used.

6. WARRANTIES

Non-Limited Edition Prints: 30-day warranty covering print defects.
Limited Edition Prints: 1-year warranty for defects such as fading or delamination. Improper care voids the warranty. Proof of purchase required.

Shipping for returns and replacements is the customer’s responsibility. Warranty is non-transferable unless otherwise stated.

7. MERCHANDISE & DAMAGES

If merchandise (e.g., apparel, home goods) arrives damaged, send a photo to info@maurocantamessi.ch. The Studio will send a replacement at no cost, but return shipping is covered by the customer.

Claims must be submitted within 4 weeks of delivery. If the order shows as delivered but wasn’t received, the Studio is not liable. Unclaimed returns will be donated after 4 weeks.

8. PRIVACY RECLAIM (PHOTO RIGHTS)

Subjects in event photos may request removal of specific images. However, images already sold remain in the Studio’s archive and are not eligible for removal from commercial circulation.

9. POLICY CHANGES

The Studio may update these Terms to reflect legal or operational changes. The latest version will always be published on the website. Continued use of the store constitutes acceptance of the updated Terms.

10. MARKETING COMMUNICATIONS

We will use your e-mail address to send you offers about products similar to your previous purchases. You may object immediately via the unsubscribe link in our emails.

Contact

For any requests or clarifications, please write to info@maurocantamessi.ch

Image License

Digital Media and/or Product(s) may be available for purchase through the online store or through contract with MCP.

MCP permits the buyer a non-exclusive, non-transferable perpetual, non-commercial license to download and copy the agreed upon Media and/or Product(s), of which are subject to the below restrictions listed below:

-The license is solely to be used for personal use and non-commercial work. No commercial use of the Media is permitted under this agreement, unless a commercial license is purchased. Title, ownership, copyright, and all rights both current and in the future, of the Media and/or Product(s) will belong exclusively to MCP. There are no warranties, express or implied under this provision, and the customer accepts that the Media and/or Product(s) are provided ‘as is’.

-Under this provision, neither MCP and/or utilized vendors will be held liable for any additional third-party claims, incidental, consequential, or otherwise alleged damages arising out of the license or buyer’s use of the purchased Media and/or Product(s).

-A commercial license may be available upon request, and will require an additional contractual agreement between MCP and the customer. Please contact info@maurocantamessi.ch for more information.

Customer Allowable Actions

Customer Allowable Actions include all personal and non-commercial use of the Media and/or Product(s), which permits the customer to perform the following actions:

- The customer may display Product(s) and Media on personal websites and computers indicating the copyright of Mauro Cantamessi Photography

Customer Barred Actions:

Customer Barred Actions include all non-personal and commercial use of the Media and Product(s), which prohibits the customer to perform the following actions:

- The customer may not resell, relicense, sub-license, or otherwise redistribute Media and Product(s) without expressed written permission directly from MCP.

- The customer may not make images and or prints for personal use from the original work.

- The customer may not use the media in any fashion that requests and/or charges others money or fees, and may not under any circumstances receive any financial compensation, payment, or remuneration for the usage of any Media or Product(s) in advertising.

-The customer may not utilize the Media or Product(s) in a pornographic, explicit, illegal, immoral, slanderous, defamatory manner, and shall not associate with such content in any form.

- The customer shall not incorporate the Media, Product(s), or MCP brand or logo into any trademarks, logos, or service marks.

- The customer shall not make any purchased Media or Product(s) available for download.

- The customer shall not utilize any Media or Product(s) for business, educational, events, or other non-personal uses, all of which, require a commercial license as specified by the terms of sale.

Mauro Cantamessi Photography retains all rights, license, copyright, title, descriptions, and ownership of the media contained within these Product(s).

It is illegal and punishable by law if for any reason any watermarked images are used, edited, and or modified without the expressly written permission from Mauro Cantamessi Photography.